fourth annual
The Gold Medal
Service Awards 2018
For The Independent Retailers That Offer The Best Service In The Country.
SIT. FIT. AND BE RECOGNIZED.
2018 Gold Medal Service Award Sponsors

Congratulations to the 2018 gold medal winners!

Las Vegas Convention Center • August 2018
Abbadabba’s
Atlanta GA
Allen's Shoes
Northfield NJ
Bella Nuovo Shoes
Westlake Village CA
Brown’s Shoe Center
Washington MO
Burch's Shoes
Eugene OR
Burton's Shoes
Lodi CA
Buzzard’s Family Shoe Store
Loudonville OH
Chandler's Walk Shoppe
Salt Lake City UT
Chiappetta Shoes
Kenosha WI
Comfort Footworks
Matthews NC
Comfort One Shoes
Washington DC
Comfort Plus Shoes & Footcare
Leawood KS
Cook & Love Shoes
Memphis TN
Coolest Shoes in California
Carlsbad CA
Dardano's Shoes
Denver CO
Desert Birkenstock
Las Vegas NV
Destiny
Granbury TX
E.G. Geller
Dallas TX
Elliott’s Boots Shoes Sandals
Knoxville TN
Elm Shoes
Greencastle PA
Evans on the Common
Townsend MA
Feet First Tampa
Tampa FL
Foot Solutions Easton / Shoes That Fit Easton PA
Foot Solutions Stockton / Shoes That Fit
Stockton CA
FootSavvy Shoes and Custom Orthotics
Greenwood Village CO
Golden Shoes
Traverse City MI
Happy Feet Plus-Largo
Largo FL
Howard Curry Shoes
Lexington KY
Januzzi's Footwear Solutions
Amherst OH
K&D Shoe Warehouse
Conyers GA
Karavel Shoes
Austin TX
Kassis Brothers Shoe Store
Charleston SC
Kaufman Shoes
Memphis TN
Lamey-Wellehan Shoes-Auburn
Auburn ME
Lebo’s
Cornelius NC
Lucky Shoes Akron-Fairlawn
Fairlawn OH
Luya Shoes and Other Fine Things
Zumbrota MN
Mar-Lou Shoes
Lyndhurst OH
Miroballi Shoes
Orland Park IL
Modern Shoe
Provo UT
Montano’s Shoe Store
Saugerties NY
New Balance San Antonio
San Antonio TX
Pegasus Footwear
Woodstock NY
Phillips Shoes
Charleston SC
Reyers Shoe Store
Sharon PA
Richey & Co. Shoes
McLean VA
Schuler Shoes Maple
Grove MN
Sensible Shoe
Rutland VT
Shoe Box
Modesto CA
Shoe City
Baltimore MD
Shoes That Fit Elk Grove
Elk Grove CA
Shoes That Fit Modesto
Modesto CA
Smith's Shoes Inc.
Odessa TX
Soft Shoe Inc.
Richmond KY
Sole Endeavor LLC/Market Street Shoes
Seattle WA
Stan's Fit for Your Feet
Brookfield WI
T Abeles & Company
Ridgeland MS
The Alaska Walking Store
Anchorage AK
The Foot Spot
Leawood KS
The Foot Spot
Kansas City KS
The Heel Shoe Fitters
Green Bay WI
The Shoe Market
Greensboro NC
Tip Top Shoes
New York NY
Tops For Shoes
Asheville NC
Turnpike Comfort Footwear
Fresh Meadows NY
Valley Sole
Huntsville AL
Van Dyke & Bacon Shoes
Ellicott City MD
Vanderloop Shoes
Little Chute WI
Vernon Powell Shoes
Salisbury MD
Vionic by Lucky Shoes
Fairlawn OH
Walk'n Shoes
Boca Raton FL
Walking Comfort
Centerville UT
Waxbergs Walk Shoppe
Niles IL
When The Shoe Fits
Vancouver WA
Woldruff's Footwear & Apparel
Goshen IN
Work Boot Warehouse
San Bernardino CA
Yours Truly
Fort Worth TX

See the
2017 Winners

Participate in the 2019
gold medal service awards

WHAT STORES ARE ELIGIBLE?
• All Independently owned shoe stores.
• Regional Chains that have a significant shoe business.
• National chains are not eligible.
WHO NOMINATES STORES? 
• Stores can nominate themselves. 
• Stores can be nominated by industry colleagues. 
• Stores can be nominated by sales reps from sponsoring companies. 
• Will be national in scope and include at least 100 stores. 
EXECUTION
Footwear Insight, working with Franklin Retail Solutions, mystery shopped and rated more than 100 of the top footwear specialty stores in the United States. Each store was graded on more than 15 criteria (beginning with the greeting and extending through the fitting process, selection, all the way through to checkout). Scores were processed and top stores are recognized in a special report, and will be published in an upcoming issue of Footwear Insight. This will be a provocative, highly read feature as stores see how they measured up against the criteria and the other top stores in the country.

Each store that achieves Gold Medal recognition will receive a special Window Decal, promotional signage and a social Media Toolkit recognizing its achievement so it can promote that honor to its consumers and its community.
PROMOTION AND TIMELINE
This program will be promoted throughout the year in Footwear Insight. The promotion will include a Customer Service Checklist that stores can download for all staffers, informing them of the criteria that will be used to evaluate their customer service. The stores will be shopped and rated. Ads in Footwear Insight will encourage store to submit its name and location for evaluation.
Questions and Sponsorship Information
Jeff Nott, Publisher: jnott@formula4media.com 
516-305-4711 or contact your account representative
“I want to sincerely thank you on behalf of the footwear industry in terms of what you are doing with the Gold Medal Service awards.  In my opinion, the only way we independents will survive long term is by offering nothing less than stellar service and experiences in our stores.”
Maurice Breton, President/Founder of  Comfort Management Corporation