fourth annual
The Gold Medal
Service Awards 2018
For The Independent Retailers That Offer The Best Service In The Country.
SIT. FIT. AND BE RECOGNIZED.
2018 Gold Medal Service Award Sponsors

Nominations closed!

Winners will be announced July 28, 2018
Awards ceremony in las vegas, August 2018

WHAT STORES ARE ELIGIBLE?
• All Independently owned shoe stores.
• Regional Chains that have a significant shoe business.
• National chains are not eligible.
WHO NOMINATES STORES? 
• Stores can nominate themselves. 
• Stores can be nominated by industry colleagues. 
• Stores can be nominated by sales reps from sponsoring companies. 
• Will be national in scope and include at least 100 stores. 
EXECUTION
Footwear Insight, working with Franklin Retail Solutions, mystery shopped and rated more than 100 of the top footwear specialty stores in the United States. Each store was graded on more than 15 criteria (beginning with the greeting and extending through the fitting process, selection, all the way through to checkout). Scores were processed and top stores are recognized in a special report, and will be published in an upcoming issue of Footwear Insight. This will be a provocative, highly read feature as stores see how they measured up against the criteria and the other top stores in the country.

Each store that achieves Gold Medal recognition will receive a special Window Decal, promotional signage and a social Media Toolkit recognizing its achievement so it can promote that honor to its consumers and its community.
PROMOTION AND TIMELINE
This program will be promoted throughout the year in Footwear Insight. The promotion will include a Customer Service Checklist that stores can download for all staffers, informing them of the criteria that will be used to evaluate their customer service. The stores will be shopped and rated. Ads in Footwear Insight will encourage store to submit its name and location for evaluation.
Questions
Mark Sullivan: msullivan@goldmedalserviceawards.com

Sponsorship
Jeff Nott, Publisher: jnott@formula4media.com 
516-305-4711 or contact your account representative

2017 Gold Medal Winners

Chandler's Walk Shoppe 
Salt Lake City, UT
Foot Savvy
Greenwood Village, CO
Dardano's
Denver, CO
Foot Solutions
Matthews, NC
Soft Shoe 
Richmond, KY
Walking Comfort
Centerville, UT
Birkenstock Midtown
Sacramento, CA
Tops for Shoes Inc.
Asheville, NC
Vionic by Lucky Shoes
Fairlawn, OH
Desert Birkenstock
Las Vegas, NV
Miroballi Shoes
Orland Park, IL
Reyers Shoe Store
Sharon, PA
Kassis Brothers
Charleston, SC
Feet First Tampa
Tampa, FL
Comfort One Shoes
McLean, VA
New Balance San Antonio
San Antonio, TX
Van Dyke and Bacon
Ellicott City, MD
Coolest Shoes in California 
Carlsbad, CA
Fred Toenges Shoes and Pedorthics
Fort Wayne, IN
Turnpike Comfort Footwear 
Queens, NY
Valley Sole 
Huntsville, AL
Buck's Shoes
Omaha, NE
Mar-Lou Shoes 
Lyndhurst, OH
Comfort One Shoes
Fairfax, VA
Cook & Love Shoes
Memphis, TN
The Foot Spot
Leawood, KS
Happy Feet Plus 
Largo, FL
Shooz
Winter Park, FL
Tip Top Shoes 
New York, NY
J  Michaels 
Syracuse, NY
Evans on the Common
Townsend, MA
Footprints
Newington, CT
Modern Shoe 
Provo, UT
Januzzi's Footwear Solutions 
Amherst, OH
Stan's Fit for Your Feet  
Brookfield, WI
Walk'n Shoes
Boca Raton, FL
Comfort Plus
Leawood, KS
Birkenstock of San Diego 
Lemon Grove, CA
Famous Shoes
Sarasota, FL
J Pruitt 
Little Rock, AR
Shoe City 
Baltimore, MD
Phillips Shoes 
Charleston, SC
The Shoe Box
Modesto, CA
K&D Shoe Warehouse
Conyers, GA
Saxon Shoes 
Henrico  VA
Wesley Shoes 
Chicago, IL
Work Boot Warehouse
San Bernardino, CA
Hawley Lane Shoes
Norwalk, CT
Shoe Market 
Greensboro, NC
Allen's Shoes 
Northfield, NJ
Foot Solutions
Easton, PA
Joy-Pers Shoes 
Salinas, CA
Schuler Shoes
Roseville, MN
Smiths Shoes
Odessa, TX
When The Shoe Fits
Vancouver, WA
Woldruffs Footwear
Goshen, IN
“I want to sincerely thank you on behalf of the footwear industry in terms of what you are doing with the Gold Medal Service awards.  In my opinion, the only way we independents will survive long term is by offering nothing less than stellar service and experiences in our stores.”
Maurice Breton, President/Founder of  Comfort Management Corporation